Annual report 2017

Solutions for challenges of the future

Board

The board sets NEN's general policy and strategic objectives and ensures their fulfillment.

dr. ir. Peter Blauwhoff
Chairman

drs. Marianne Acampo

ir. Wim Schimmel

ir. Joop van Oosten

ir. Paul Coebergh van den Braak

drs. Kees van der Waaij

Michaël van Straalen

Management

The general manager and the management team are responsible for drawing up strategic and operational plans and their implementation.

Piet-Hein Daverveldt
General Manager

Willem Wolf
Manager Elektro & ICT

Harold Pauwels
BU Manager Standards

Jappe van der Zwan
BU Manager Standards, Products & Services

Peter Maas
Senior Manager Standardization

Sjoerd Feenstra
Manager IT

Henny de Wit
Manager HR

Peter van Dongen
Manager Finance en Control ad interim

Foundation & Office Structure

Standards and Electrotechnology & IT are the departments that support drawing up standards and are responsible for the certification schemes. Standards Products & Services is responsible for issuing and promoting standards and related products (such as training courses) to encourage the use of standards.

Our committees

Our network continues to grow, the number of standard committees and committee members has risen again.

Secretariats led by NEN

The number of secretariats has decreased.

The Standards

The number of standards specific for the Netherlands is steadily decreasing, however, the number of European and international standards is growing.

New standards

Of the 2527 new and revised standards there are 778 international standards, 1696 European and 53 national.

Other publications

NEN also publishes other documents, for instance the Hazardous Substances Publication Series (PGS) and HKZ-schemes.

Selection new standards 2017

NTA 8220:2017 nl

Assessment of electrical equipment on fire hazard

NPR 5310:2017 nl

Netherlands interpretation guide for NEN 1010

NEN-EN 15224:2017 nl

Quality management systems - EN ISO 9001:2015 for healthcare

NTA 8003:2017 nl

Classification of biomass for energy recovery

NEN-EN-ISO/IEC 27001:2017 nl

Information technology - Security techniques - Information security management systems - Requirements

Interaction

NEN always seeks interaction with clients, committee members, partners and other stakeholders. In differents ways and different channels.

Events

NEN organises several small and big events each year. In 2017 NEN received

4137 visitors at

75 events.

A small selection of the events:

World Standards Day
October 13

During the annual celebration of World Standards Day in 2017 NEN introduced the NENnovation Award for the first time.

GAS Analysis
June 13-15

This biennially international event attracts visitors from all over the world.

Impact new NEN 7510
December 7

Visitors learned all about the revised standard for information security management in healthcare, NEN 7510.

Social media

NEN is active op several social media platforms. The number of followers increased in 2017.

1894 followers on Twitter

4005 followers on Linkedin.

NENMagazine

NENMagazine is the magazine for committee members, government and policy makers.


Print - 2 editions a year

5000 copies


Online - 4 editions a year

Mailing 5000

Training courses

NEN offers training courses in all sectors. The top 3 in 2017:

34 x
Changes within NEN 1010

16 x
NEN 2767: condition assessment meting of buildings, methodology

15 x
NEN 1010: Basics medically used spaces

Participants courses

The number of participants in classroom based and e-learning courses has decreased compared to 2016. The number of participants for in-company training courses has increased by 9%.


2069

participants classroom based


1687

participants e-learning


2749

participants in-company training

Products and services

Sold standards, licenses and bestsellers.

TOTAL

NUMBER OF

CUSTOMERS

24.481

5.503

TOTAL

NUMBER OF LICENCES

SOLD

NATIONAL

STANDARDS

33.444

1.359

SOLD

FOREIGN

STANDARDS

SOLD

EUROPEAN

STANDARDS

12.974

19.533

SOLD

INTERNATIONAL

STANDARDS

TOP 5

STANDARDS

NPR 3378

Code of practice

gas installations

NEN-EN-ISO 9001

Quality management-systems - Requirements

NEN 1010

Low voltage electrical installations

NEN 7510

Information security in healthcare

NEN-ISO-IEC 27001

Management systems information security

Financial statement

CSR

NEN is open and transparant about its activities and goals in the area of CSR. We stimulate the use of the international guideline ISO 26000. But we also examine ourselves to see what we can improve, not only as an employer, but also in our use of energy and resources.

Electric driving & chargepoints

NEN has seven chargepoints for electric cars. Two of them can be used by the public (payment required).


NEN has one fully electric car that can be used by employees for meetings with clients at other locations.

Energy monitoring

In 2017 NEN reduced the use of electricity by 17,34%.

NEN has installed sensors to detect the use of spaces. Rooms that have not been used are not cleaned, which results in savings in water and energy consumption.

NENAcademy

Employees can attend training days and workshops organized by NENAcademy. In addition, inspiration sessions are organized on a variety of topics and best practices.